Kenyan mobile money giant M-Pesa is experiencing widespread technical difficulties, leaving users unable to transact and facing a barrage of error messages. Reports flooded social media on Tuesday morning, with frustrated Kenyans sharing experiences of failed sends, stalled withdrawals, and inaccessible accounts.
is M-Pesa down? Frustration on the Forefront
Is MPESA down?
— Billy The GOAT (@CrazyNairobian) January 9, 2024
I have never seen this type of message from MPESA. pic.twitter.com/eeucuT4DT3
— Mihr Thakar (@MihrThakar) January 9, 2024
https://twitter.com/RaMbuzZy_/status/1744641450585858116?s=20
The specific error messages vary, with users encountering “System error,” “M-Pesa is experiencing delays,” and “null parameters” notifications. The extent of the outage remains unclear.
Safaricom, the operator of M-Pesa, is yet to acknowledge the technical problem.
This is a developing story. Keep it Techspace Africa for more updates…
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